Technical Issues
Troubleshooting common errors and technical problems.
My CV upload is failing
If your CV is not uploading, here are the most common causes and fixes. Check…
The analysis is taking too long or failed
Most analyses complete within 15–30 seconds. If yours is taking longer or showed an error,…
Error messages explained
Here is a guide to common error messages and what they mean. "Please upload a…
Is my CV data safe and private?
Yes. We take your privacy seriously and are transparent about exactly how your data is…