Most analyses complete within 15–30 seconds. If yours is taking longer or showed an error, here is what to do.
If the analysis is taking longer than 60 seconds
- Do not close or refresh the page — the analysis is still running
- Wait up to 2 minutes before assuming something went wrong
If you see “Something went wrong”
This usually means our AI service experienced a temporary issue. Your credits should have been returned automatically. Try again after a few minutes.
If you see an error with a reference code (e.g. RW-20260531-A3F9C1), note it down and email hello@rozgarwise.com. We will investigate and restore your credits if needed.
My credits were deducted but I got no results
Contact us at hello@rozgarwise.com with your account email and the approximate time of the failed analysis. We will restore your credits within 1 business day.